Contact a Family (CaF)

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  • Address: 209-211 City Road, London, EC1V 1JN
  • Tel:0808 808 3555
  • Email:
  • Opening times:
    • Monday 9.30am - 5pm
    • Tuesday 9.30am - 5pm
    • Wednesday 9.30am - 5pm
    • Thursday 9.30am - 5pm
    • Friday 9.30am - 5pm

Map for Contact a Family (CaF)

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Organisation details


A national charity for any parent or professional involved with or caring for a child with special needs. Through a network of local and national mutual support and self help groups, CaF brings families together. It offers advice and guidance to parents who wish to start a support group either in their neighbourhood or nationally for more rare syndromes and conditions.

Contact a Family's team of parent advisers are a point of contact for any parent or professional looking for information or contacts for rare conditions, including a linking service.

The new national freephone helpline offers advice and information to parents and carers of children with any kind of disability or special need. This includes information about conditions and disorders, as well as generic issues such as education, help from social services, benefits, etc. It can also put families in touch with local contacts for information about local support.

Services offered:

  • Benefits advice
  • Equality advice
  • Employment advice
  • Support groups
  • Emotional support
  • Community advice

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  • This organisation was verified on 8 August 2016