Virgin Trains JourneyCare

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  • Tel:08000 158 123
  • Minicom:08000 158 124
  • Opening times:
    • Monday 8am to 10pm
    • Tuesday 8am to 10pm
    • Wednesday 8am to 10pm
    • Thursday 8am to 10pm
    • Friday 8am to 10pm
    • Saturday 8am to 10pm
    • Sunday 8am to 10pm

    Closed on Christmas Day and Boxing Day.

Map for Virgin Trains JourneyCare

Organisation details


Operates between major cities including Birmingham, Glasgow, Liverpool, London, Manchester and Chester.

The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.

Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.

Services offered:

  • Rail travel assistance

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  • This organisation was verified on 8 December 2015