Sightline Directory

The directory for services aimed at helping blind or partially sighted people

iSight Cornwall

User rating: 1 star

Truro Sight Centre, Newham Road, Truro, Cornwall, TR1 2DP
01872 261 110

Map for iSight Cornwall

Organisation details

An independent charity that supports blind and partially sighted people in Cornwall. Services include support with using low vision aids via a resource centre, assistance with technology and everyday living skills and social functions through clubs and activities.

They also provide and eye clinic support service, hospital information desk and guidance and advice regarding benefits.

Services offered:

  • Benefits advice
  • Hospital information
  • Community eye care
  • Low vision services
  • Assistive technology products
  • Low vision aids
  • Everyday products
  • Clubs and classes
  • Bowls
  • Other sports
  • Telephone befriending service
  • Emotional support
  • Community advice
  • Organised holidays

1 user review

Mr Marquiss

User rating: 1 star

Having been registered as SSI(BLIND) in March this year,following a diagnosis of eye cancer, my wife has tried to remain as independant as possible without giving in to having to use aids. Today after being told in no uncertain terms by her oncologist, and her opthamologist that she has to use a stick when out, we went along to the store to purchase one. We were met by a very pleasant young man, who took her name, found the stick, and then went into the back office to get the change. He returned with the change, and another person who addressed us with "hi guys". There was no indication of what her name was, her attitude towards my wife can only be described as disrespectful and ignorant. I do not usually notice such behaviour but in this case it was so noticeable than when we went outside, i mentioned it to my wife who was very upset and distressed. For the record, chief executive of Isight Cornwall, please note the following. My wife is registered ssi (blind) in BOTH EYES. she has total central visiion loss, her left eye is affected by a neuro-optical condition which affects the conduction of messages from the brain to the optic nerve. she has lived with this for many years. In June this year she was diagnosed with Ocular Cancer. That is a cancer that affects only 700 people a year, and out of that 700 only 2% have the condition that my wife was diagnosed with, ie a mallignant melanoma on the iris, that is at the front of the eye. My wife has received proton beam radiotherapy on the melanoma. at the moment we are unsure if it has spread.Ocular cancer is so rare there are only 4 centres in the uk who deal with it and only 1 that provides the radiotherapy. My wife attends Liverpool Ocular Oncology Centre for care, and the Clatterbridge Cancer Centre on The Wirral, for treatment. She is not diabetic, and does not have diabetic retinopathy. When we returned home she contacted the centre and spoke to a very nice man who was very apologetic. However this is not how you expect people using the shop to be treated. I did not see any sign that said you had to show verification of your blindness on display, nor that you would be subjected to such treatment by someone who should clearly know better. Perhaps the lady would benefit from taking an extended holiday to Egypt from where she has just returned, or better still living a day in my wifes shoes. How can people expect discrimination against those with disability to be eradicated, when those who should be doing that are quite clearly in this instance one of the worst offenders.

Report as inappropriate content

This organisation was verified on 28 April 2020

Other organisations nearby