Countess of Chester Health Park - ECLO Service

Description

The hospital provides treatment for eye conditions in its Ophthalmology Department. The hospital's Eye Clinic also employs an Eye Clinic Liaison Officer (ECLO) who can offer you advice, emotional support and information about: eye conditions, benefits you may be entitled to, employment issues, useful organisations, registering your sight loss, rehabilitation, and more.

Services offered:

• Benefits advice
• Employment advice
• Health and social care
• Hospital information
• Community eye care
• Low vision services
• Rehabilitation
• Emotional support
• Community advice
• Eye health advice

1. Lin Purnell

   11 May 2018

   User rating: 5 stars

   Very knowledgeable lady who goes above and beyond to ensure service users are supported and sign posted early to the correct areas. My service users all speak very highly of her and when I have had to approach her regarding my VI she has also been very helpful and honest. I lost my LVA and was very upset as I could not read print without it I called Margaret and she arranged for a replacement which was available for me to pick up that day. This may seem only a little thing but to someone who relies on a LVA this was massive. Excellent service supporting people when they need it.

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