Optical Consumer Complaints Service (OCCS)

  • Address: 6 Market Square, Bishop's Stortford, Hertfordshire, CM23 3UZ
  • Tel:0344 800 5071
  • Email: [email protected]
  • Web:www.opticalcomplaints.co.uk
  • Opening times:
    • Monday 8am - 6pm
    • Tuesday 8am - 6pm
    • Wednesday 8am - 6pm
    • Thursday 8am - 6pm
    • Friday 8am - 6pm
    • Saturday Closed
    • Sunday Closed

Map for Optical Consumer Complaints Service (OCCS)

Organisation details


The OCCS is an independent body set up to settle complaints from members of the public who are not satisfied with the optical services received in a member practice.

Its remit is to deal with private transactions (not NHS) carried out within the past year. It deals with the work of registered, qualified opticians.

Services offered:

  • Equality advice

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  • This organisation was verified on 9 January 2017