Next Generation Text (NGT)

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  • Address: c/o Internal Box 14, Telephone House, 170-175 Moor Lane, Preston, Lancashire, PR1 1BA
  • Tel:0800 7311 888
  • Minicom:0800 500 888
  • Opening times:
    • Monday Open 24 hours
    • Tuesday Open 24 hours
    • Wednesday Open 24 hours
    • Thursday Open 24 hours
    • Friday Open 24 hours
    • Saturday Open 24 hours
    • Sunday Open 24 hours

Map for Next Generation Text (NGT)

Organisation details


Next Generation Text (NGT) is a 24-hour a day service that enables people with hearing loss and speech impairments to make calls using text phones - including the use of Relay Assistants to convey messages to people on standard phones.

There are two customer support numbers and registration is both simple and free:
- 0800 7311 888 for telephone calls
- 0800 500 888 for textphone (minicom) calls.

Customer support is open 9am to 8pm Monday to Friday, 9am to 6pm Saturday, 9am
to 1pm sunday and 9am-5pm on public holidays.
NGT has replaced Text Relay.

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  • This organisation was verified on 12 March 2018