Virgin Trains JourneyCare

  • Tel:08000 158 123
  • Minicom:08000 158 124
  • Opening times:
    • Monday 8am - 10pm
    • Tuesday 8am - 10pm
    • Wednesday 8am - 10pm
    • Thursday 8am - 10pm
    • Friday 8am - 10pm
    • Saturday 8am - 10pm
    • Sunday 8am - 10pm

    Closed on Christmas Day and Boxing Day.

Map for Virgin Trains JourneyCare

Organisation details


Operates between major cities including Birmingham, Glasgow, Liverpool, London, Manchester and Chester.

The travel assistance team provides assistance to blind or partially sighted passengers using the Virgin rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.

Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.

Services offered:

  • Rail travel assistance

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  • This organisation was verified on 20 March 2018