Privacy and cookies

At RNIB we are committed to protecting your privacy online. We protect any personal information you give us while you use our websites.

This policy is written in accordance with the Data Protection Act 1998. If you have any questions about it, please contact our Data Protection Compliance Officer at the following address:

Royal National Institute of Blind People
105 Judd Street

Tel: 020 7388 1266
Fax: 020 7388 2034

By continuing to use this website you are signifying your agreement to the terms of this privacy policy.

Personal information

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.

We collect personal information when you add a listing or a review. We use this personal information to improve Sightline.

RNIB is responsible for collecting your personal information. Any information we collect is stored and processed in the UK. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree.

We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud reduction.

Unfortunately, no data transmission over the Internet is 100 per cent secure. As a result, while we try to protect your personal information, RNIB cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use strict procedures and security features to prevent unauthorised access.

You can ask us what information we hold about you by contacting us.


RNIB uses "cookies" to give you a more personalised web service.

A cookie is a small text file we pass to your computer's hard disk through your web browser so the website remembers who you are when you return.

We use a type of cookie called a "persistent" cookie. These cookies store information between visits, such as passwords and login details.

RNIB uses Google Analytics to track use of our websites. Google Analytics uses cookies to gather statistics about our visitors, such as where you come from before entering our websites and which websites you go to afterwards. Information collected in this way is anonymous and individuals cannot be traced. This information allows us to improve our websites, for example, to assess the impact of and develop campaigns and services.

For more information about Google Analytics, please see Google Analytics’ privacy policy.

If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse cookies, or let you know when you get a new cookie.

You need to refer to your Internet browser's instructions by clicking on the 'Help' menu. Refusing cookies, however, can restrict your use of our websites. To enjoy RNIB's websites to the full we recommend you leave cookies switched on.

What are cookies?

Cookies are small text files placed on your computer by the websites you visit. We use cookies to make our website work better for you. They help remember some of your preferences, and they help us work out how well the website is performing.